The Account Coordinator I (ACI) is accountable for delivering superior customer care to execute all inbound/outbound customer interfaces and managing the order process for assigned accounts. This includes, but is not limited to, database setup, approving, verifying, entering, and monitoring the status of orders for all assigned accounts. The ACI demonstrates excellent problem solving skills and is responsible for prompt and effective handling of internal and external customer inquiries. The ACI will ensure the accuracy of order to cash (price, terms, allowances, and other legally binding aspects). Meets strict deadlines and works under pressure in this position. Possesses a high level of customer interaction and works directly with sales to understand the execution of all programs.
Minimum Education and Experience Required:
Education/Degree: High School Diploma
Special Skills: Proven attention to detail, very good written and oral communication skills, systems acumen
Years of experience: Minimum of 1 year of customer service experience
Required travel: Occasional
To qualify, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status
Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly: